Case Study: Delivering Delight – How We Handled a Challenging International Shipment

Case Study: Delivering Delight – How We Handled a Challenging International Shipment

At MyUS, our commitment to exceptional customer service is unwavering. Join us in this illuminating case study as we share how we turned challenges into opportunities to deliver delight across borders.

The Challenge

A valued customer reached out to us with an urgent shipment of delicate glassware to be delivered halfway around the world. The customer expressed concerns about ensuring the items arrived intact due to their fragility and the considerable distance they needed to travel.

Our Solution

We immediately went into action to address the customer’s concerns and deliver a seamless experience:

  • Custom Packaging: Our experts meticulously designed custom packaging to provide maximum protection for the delicate glassware. We used a combination of cushioning materials to safeguard the items during transit.
  • Priority Handling: We assigned the shipment the highest priority throughout every step of the process, ensuring it received special attention from packing to delivery.
  • Real-time Updates: We provided the customer with real-time tracking updates, allowing them to monitor the progress of their shipment and alleviate any worries.
  • Open Communication: We maintained open channels of communication with the customer, addressing any questions and concerns promptly.

The Outcome

Thanks to our dedicated efforts, the delicate glassware arrived at its destination in perfect condition. The customer was overjoyed with the level of care we put into handling their shipment and expressed their satisfaction with our exceptional service.

Our Commitment

This case study is a testament to our commitment to going above and beyond to meet our customers’ needs. At [Your Parcel Forwarding Service], we don’t just handle shipments; we deliver delight and build lasting relationships.

© 2023 Your Parcel Forwarding Service. All rights reserved.

Packaging Like a Pro: Ensuring Safe International Shipping

Packaging Like a Pro: Ensuring Safe International Shipping

Preparing your package for international shipping goes beyond slapping on an address label. Proper packaging is essential to ensure your items arrive intact and undamaged at their destination. Our comprehensive guide will transform you into a packaging pro.

Choosing the Right Packaging Materials

Begin with sturdy materials that can withstand the rigors of international transit:

  • Boxes: Use new, corrugated boxes that are appropriate for the size and weight of your items.
  • Cushioning: Fill empty spaces with packing peanuts, bubble wrap, or air pillows to prevent movement.
  • Tape: Use strong, reinforced packaging tape to seal all openings securely.

Securing Fragile Items

If you’re shipping fragile items, take extra precautions:

  • Wrap each item individually with bubble wrap or foam padding.
  • Separate items within the box with additional cushioning to prevent them from touching each other.
  • Mark the package as “Fragile” to alert handlers.

Complying with Shipping Regulations

Follow international shipping regulations to avoid delays or rejection:

  • Check prohibited items lists for both your country and the destination country.
  • Research import restrictions and declare items accurately on customs forms.
  • Include any necessary documentation, such as invoices or certificates.

Top Packaging Tips


For particularly fragile items, consider double-boxing—placing the cushioned inner box within a larger outer box for added protection.


Use plastic bags or waterproof wrapping for items susceptible to water damage during transit.

Final Thoughts

Packaging like a pro is your ticket to safe and successful international shipping. Take the time to choose the right materials, secure fragile items, and adhere to shipping regulations. By following these guidelines, you can ensure your package arrives at its destination in pristine condition.

© 2023 Your Parcel Forwarding Service. All rights reserved.

Comparing Top International Parcel Forwarding Services

Comparing Top International Parcel Forwarding Services

With the ever-expanding reach of e-commerce, international shopping has never been more accessible. However, selecting the right parcel forwarding service can be daunting. Our comprehensive comparison guide is here to simplify your decision-making process.

Top International Parcel Forwarding Services

Forwarder Express

Service Area: Worldwide
Pricing: $5 per package + shipping
Unique Feature: Consolidation and repackaging services

Global Shipmates

Service Area: USA, UK, Canada, Australia
Pricing: Membership-based with free and premium tiers
Unique Feature: Personal shopper service


Service Area: Worldwide
Pricing: Varies based on package weight and destination
Unique Feature: Virtual mailbox for managing mail and packages

Key Factors to Consider

When evaluating parcel forwarding services, several factors warrant consideration:

  • Service Area: Ensure the service covers the countries you intend to ship to or receive from.
  • Pricing Structure: Evaluate if the pricing aligns with your usage frequency and budget.
  • Additional Fees: Be aware of any hidden fees, such as storage, handling, or customs-related charges.
  • Customer Reviews: Research customer feedback to gauge reliability and customer satisfaction.
  • Unique Features: Look for value-added services like consolidation, personal shopping, and virtual mailboxes.

Making an Informed Choice

Make your selection based on your specific needs. Frequent shoppers might prioritize competitive pricing, while business owners may value reliable and efficient service for their operations. Always check the service’s credibility and ensure it aligns with your cross-border shopping goals.

© 2023 Your Parcel Forwarding Service. All rights reserved.

Navigating Customs: Tips for Smoother International Deliveries

Navigating Customs: Tips for Smoother International Deliveries

Navigating Customs: Tips for Smoother International Deliveries

You’ve found the perfect item from across the globe, but now you’re faced with the intricacies of customs clearance. Don’t fret! Our expert guide is here to lead you through the maze of customs regulations, ensuring a seamless international shipping experience.

Understanding Customs Clearance

Customs clearance is the process through which goods are inspected and approved by customs authorities before entering a new country. It involves the declaration of items, assessment of duties and taxes, and compliance with import regulations.

Tips for Smooth Customs Clearance

  • Accurate Declaration: Ensure that you accurately declare the contents of your package. Misdeclaring items can lead to delays and penalties.
  • Provide Necessary Documentation: Include all required documents, such as invoices, certificates, and permits, to support the customs declaration.
  • Research Import Regulations: Different countries have different import restrictions and regulations. Research the specific rules of the destination country to avoid issues.
  • Value Declaration: Declare the correct value of the items. Underdeclaring the value can result in customs seizing the package.
  • Pay Duties and Taxes: Be prepared to pay any applicable duties, taxes, and fees. Check the rates and thresholds for the destination country.
  • Use a Reputable Courier: Choosing a reliable and experienced courier can simplify the customs clearance process.

Final Thoughts

Conquer customs with confidence by following these tips for smoother international deliveries. Remember that customs clearance procedures can vary, so it’s essential to stay informed about the specific requirements of the destination country.

© 2023 Your Parcel Forwarding Service. All rights reserved.

The Ultimate Guide to International Shipping Rates

The Ultimate Guide to International Shipping Rates

The Ultimate Guide to International Shipping Rates

Are you confused by the intricate world of international shipping rates? You’re not alone. Navigating the sea of fees, surcharges, and calculations can be overwhelming. That’s why we’ve crafted the ultimate guide to help demystify the process.

In this guide, we’ll break down the factors that contribute to international shipping costs. From package dimensions and weight to shipping distance and courier choice, we’ll uncover the secrets behind how rates are determined. We’ll also share savvy strategies to help you save on shipping expenses, whether you’re a business shipping products globally or an individual sending gifts to loved ones abroad.

Understanding international shipping rates is key to making informed decisions and optimizing your shipping budget. Dive into our guide to become a master of cross-border shipping costs!

© 2023 Your Parcel Forwarding Service. All rights reserved.

The Best Parcel Forwarding Services for International Shoppers

The Best Parcel Forwarding Services for International Shoppers

When it comes to online shopping, the United States is a hub for a wide range of products. However, many international shoppers face the challenge of limited shipping options or high delivery costs when purchasing from US retailers. That’s where parcel forwarding services come in, providing customers with a US address and facilitating the delivery of packages to their international destinations. In this article, we’ll explore some of the top parcel forwarding services based on expert recommendations and customer reviews, including the popular

1. Stackry: Making Shopping More Affordable

Stackry is a rapidly growing parcel forwarding service that offers customers an address in Nashua, USA. What sets Stackry apart is its location in a tax-free zone, allowing customers to save approximately 7% on initial shopping costs. They also provide a $10 discount on shipping costs for first-time users. With a user-friendly interface and reliable service, Stackry is gaining popularity among international shoppers.

2. Planet Express: Cost-Effective Shipping Options

Planet Express is renowned for providing one of the best package forwarding solutions in the US. Their unique offering includes shipping smaller items via the US Postal Service, making it an excellent choice for lightweight and affordable products like books and DVDs. Moreover, Planet Express often offers competitive rates for larger and heavier items, giving customers significant savings on shipping costs.

3. Shipito: A Well-Established Parcel Forwarding Service

Since its launch in 2009, Shipito has become one of the most popular parcel forwarding services in the US. With addresses available in both the US and the EU, Shipito offers customers flexibility and convenience. They provide both free and premium membership options, catering to the needs of occasional shoppers as well as frequent buyers. Shipito’s reputation is built on reliable service and a track record of successfully forwarding millions of packages worldwide.

4. MyUS: A Trusted Industry Veteran

Established in 1997, MyUS is one of the oldest and most trusted parcel forwarding companies in the United States. With over 16 million packages forwarded to customers worldwide, MyUS has a proven track record of delivering excellent service. Their tax-free postcode allows customers to save 7% on purchases from US stores, making them a popular choice. MyUS offers free and premium membership options, as well as a convenient mail addon service for mailbox management.

5. ShipByMail: Parcel Forwarding Simplifying International Shopping

One notable parcel forwarding service worth mentioning is ShipByMail. With a focus on providing affordable shipping solutions, ShipByMail allows customers to access US retailers and have their purchases forwarded to their international destinations. They offer competitive shipping rates and a range of services, including package consolidation and repackaging to reduce costs. ShipByMail aims to simplify international shopping by offering a seamless and cost-effective solution.

For international shoppers looking to access US retailers and have their purchases delivered worldwide, parcel forwarding services are invaluable. Among the top options in the market, Stackry, Planet Express, Shipito, MyUS, and ShipByMail offer excellent service, affordable shipping rates, and a range of features to cater to different customer needs. By leveraging these reliable parcel forwarding services, international shoppers can enjoy a seamless online shopping experience and access a wide range of products from the US market.